Telecom Expanse Management
Strategic Telecom Expense Management (TEM) for Optimized IT Spending
We transform TEM from a manual invoice audit into a formal, data-driven program, combining software tools and expert negotiation to reduce risk and maximize efficiency across your voice and data services.
Defining Telecom Expense Management (TEM)
TEM is a formal approach for larger companies designed to manage and optimize all telecommunication service expenses, including both voice and data. It originated as a necessary practice for controlling fixed phone line costs but has since evolved into a full management system encompassing both fixed and wireless services. TEM is a crucial business process conducted by IT and Finance departments to effectively acquire, provision, and manage corporate telecommunication assets.
The Comprehensive TEM Supply Chain Practice
TEM is more than just expense control; it's the strategic practice encompassing the end-to-end supply chain for your telecommunications resources. This includes: the initial acquisition of services, the ongoing build-out and provision of those services, or the strategic acquisition of third-party services to manage the entire lifecycle. For larger organizations, TEM is a formal program implemented specifically to optimize spending on complex telecom infrastructure.
Our Four Core Service Pillars
Our promise is to deliver measurable savings and optimization through a holistic, integrated approach to your telecom environment. We help our customers achieve the following core objectives:
- Real-Time Inventory: Build and maintain an accurate, real-time IT inventory of your services using specialized software tools.
- Billing and Audit: Conduct thorough audits to gather bills and identify overcharges, including searching for contract violations.
- Optimization Strategy: Optimise the telecom environment to generate sustained cost savings across your entire portfolio.
- Vendor Negotiation: Go beyond internal audits to actively negotiate with vendors on your behalf to obtain better service terms and rates.
Data-Driven Differentiation
What sets our TEM service apart is our reliance on comprehensive, multi-source data. Unlike many vendors who rely solely on invoice data to manage inventory, we integrate data from multiple sources and various departments. This broader data intake allows us to provide a more accurate and nuanced view of usage, needs, and potential savings, leading to deeper optimization and more informed strategic negotiations.
